PRIVACY STATEMENT
Your privacy is very important to us and we want you to use our site with confidence.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you contact us via our website, order products or engage our services, we collect the personal information you give us such as your name, address and email address.
In an effort to better understand our audience and improve our customer experience we also collect non-identifying information from visitors to our website. Like most web-based businesses we use analytical technologies and ‘cookie’ data to measure web traffic and usage activity on our website. The type of information that we automatically collect includes your IP address, type of device, browser and operating information, time stamps and click stream data. You can disable cookies on your browser but this may affect your ability to use our website.
Email marketing:
With your permission, we may send you emails about our store, new products and other updates.
Rough Silk Design DOES NOT sell or rent any personal contact information to marketeers.
We share your information with service providers that help us to run our business, carry out our services and deliver our products; for instance, our website host, postal providers, and e-mail auto-responder services.
SECTION 2 - CONSENT
When you provide us with personal information to place an order, request a quote, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If you would like to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, you can do so by contacting us at info@roughsilkdesign.com
If you would simply like to stop receiving email marketing, newsletters and promotions you can unsubscribe by clicking the ‘Unsubscribe’ link at the bottom of the e-mails.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 6 - AGE OF CONSENT
We do not knowingly collect personally identifiable information from children under the age of 13, nor do we knowingly distribute such information. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 13, we will delete such information from our records.
SECTION 7 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our brand is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@roughsilkdesign.com or write to us at:-
ROUGH SILK design
P.O. Box 10, Thornleigh, New South Wales 2120 AUSTRALIA